A New View on Nurse Turnover: How the COVID-19 Pandemic Shocked the System

High nurse turnover rates were already a concern before COVID-19, but the pandemic introduced an unprecedented disruption to workforce stability. This publication explores how pandemic-related shocks altered nurses’ perceptions of job fit, community ties, and the value of staying. Understanding these shifts helps leaders better support retention and workforce cohesion.
Pandemic-Driven Turnover Shift

A New View on Nurse Turnover: How the COVID-19 Pandemic Shocked the System

Nurse turnover has long been understood through frameworks emphasizing job satisfaction and organizational commitment, but these models often fall short in explaining why satisfied employees still leave. This publication introduces a more nuanced concept—job embeddedness—which incorporates social and personal links, alignment of personal and professional values, and perceived sacrifices of leaving a role. This framework offers deeper insight into voluntary departures that traditional turnover models miss.

The COVID-19 pandemic served as a massive “shock,” disrupting nurses’ embeddedness by challenging their sense of fit and exposing organizational responses that felt misaligned with their needs. Many nurses reevaluated their roles not because they were unhappy with the work, but because external disruptions triggered a reassessment of what they were willing to sacrifice. This reframing helps explain why turnover spiked even when traditional job satisfaction measures remained stable.

Employers often treat well-being as a peripheral benefit rather than a core organizational value, missing key opportunities to foster engagement. Data presented here suggest that rethinking workplace culture and employee engagement strategies is critical to nurse retention in a post-pandemic environment. Prioritizing authentic concern for well-being, rather than surface-level interventions, may be key to rebuilding workforce stability.

What's Inside

3

Core dimensions of job embeddedness influencing turnover: link, fit, and sacrifice.

$88k

Estimated cost of a single nurse vacancy in acute care settings, factoring in productivity and training losses.

#1

Top workplace want for Millennials and Gen Z: an employer that cares about employee well-being.
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WORKFORCE INSIGHT

Oregon's Lens on the Nursing Workforce

Related Work

Cover page of Oregon’s Nurse Vacancy Crisis brief, published by the Oregon Center for Nursing in 2024.
BRIEF: Oregon’s Nurse Vacancy Crisis
Oregon’s nursing workforce is growing, yet critical care roles remain unfilled. Traditional shortage narratives fail to capture deeper retention challenges affecting direct care. This brief reframes the problem and outlines…
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